Privacy Policy

This is a plain-language explanation of what RoutePilot Assist ("we", "us") collects, why, and how it's protected, covering the RoutePilot Assist mobile app and this website (together, the "Service").

RoutePilot Assist is an ergonomic and accessibility-focused helper app. It's designed for anyone who spends long stretches of time looking at and repeatedly tapping a phone screen, and who deals with hand fatigue, limited dexterity, or repetitive-strain discomfort as a result. This Policy explains exactly what data that requires us to handle, and what we deliberately never touch.

1. What We Collect

• Account identity: depending on how you install the app, this is either an email address and sign-in identifier via Firebase Authentication (including Google Sign-In, if offered), or — for installs distributed through Google Play — a private, anonymous account identifier with no email or personal sign-in required at all. Either way, this identifier exists solely to keep your settings and subscription tied to your own install.
• Subscription & payment info: when you purchase a plan, payment is handled entirely by our payment processor (Google Play Billing). We never see or store your full card number or Google Play payment details — we keep only your plan, transaction ID, status, and expiration date.
• App preferences: your filter rules, scan settings, and other in-app preferences, so your setup persists across sessions. If you sign in, these preferences are saved to your account (via Firebase) so they follow you across your own devices and reinstalls — you can manage this from the app's Backup & Restore screen. You can also export your filters to a file that is stored only on your device (or wherever you choose to save it), and restore from that file at any time. Exported backup files contain no account, subscription, or payment information.
• Basic device/app diagnostics: app version, crash/diagnostic logs, and similar technical details, used only to keep the Service running smoothly and to detect abuse of the free-trial system.

2. About the Accessibility Service

RoutePilot Assist optionally uses Android's Accessibility Service strictly to assist you with task execution and usability support related to hand fatigue, limited dexterity, and repetitive-strain discomfort during long work sessions. When enabled, it reads on-screen text from a supported app so you don't have to manually read and react to every piece of information yourself.

• Accessibility access is never used for advertising, background monitoring, unrelated data collection, or surveillance/tracking.
• Processing only happens while you are actively using the assist feature — nothing is read, stored, or transmitted when the feature is off.
• This permission can be disabled at any time via Settings → Accessibility.

3. What We Use It For

• Creating and managing your account (or anonymous install identifier) and free trial.
• Processing payments and keeping your subscription entitlement accurate — including stacking extra days on top of an existing plan when you buy again.
• Responding to support requests.
• Catching and stopping fraud or abuse (e.g. chargeback abuse, multi-account trial farming, device-integrity signals).
• Meeting legal obligations where they apply.

4. Who We Share It With

We only share data with the service providers needed to run RoutePilot Assist:

• Google Firebase — authentication, database, hosting, and backend functions.
• Google Play Billing — for installs distributed through Google Play.

We do not sell your personal information, period.

5. How Long We Keep It

Account and transaction records are kept while your account is active, and as long as needed for legal, accounting, or fraud-prevention reasons. Want your data deleted? You can request this directly from the app's Settings screen, or by emailing us.

6. Security

We use encrypted connections and access controls to protect your data. No system is completely unbreakable, so we can't promise perfect security, but we take it seriously.

7. Your Rights

Depending on where you live, you may be able to access, correct, or delete your personal data, or object to how it's processed. Reach out using the email below to exercise these rights.

8. Age Restriction

RoutePilot Assist isn't intended for anyone under 18, and we don't knowingly collect data from minors.

9. Changes to This Policy

We may revise this Policy from time to time. Meaningful changes will be reflected here with an updated "Last updated" date.

10. Contact Us

Questions about this Privacy Policy? Email us at admin@yawdyvybz.click.